Crew Controller

• Ensure smooth operations by managing crew rosters and pairings.
• Solve complex issues under pressure in a fast-paced environment.
• Maintain compliance with safety standards and regulatory requirements.

Who is Alliance Airlines?

Alliance Airlines is Australia's leading fly in fly out aviation provider, serving mining, energy and government sectors. With over 1,600 staff, Alliance is unique in owning its entire fleet. Alliance is a leader in the 100-seat jet market, with over 76 aircraft in operation and annual revenues exceeding $600 million. Alliance holds top industry certifications including the International Air Transport Association’s Operational Safety Audit and is a GOLD Status Basic Aviation Risk Standard (BARS) compliant operator. ASX listed and delivering world-class performance, we have operational bases in Brisbane, Rockhampton, Townsville, Cairns, Darwin, Perth and Adelaide. 

What's the role on offer?

We are seeking a proactive and detail-oriented Crew Controller to join our team and play a critical role in ensuring smooth and efficient operations. Based in our Operations Control Centre, the Crew Controller will be responsible for managing and maintaining crew rosters, ensuring compliance with regulatory and safety standards, and providing timely disruption management solutions. This is a shift-based position, offering you the opportunity to make a direct impact on the operational integrity of our airline.

Key responsibilities include:

• Ensuring compliance with crew Enterprise Agreements, regulatory rules, and Fatigue Risk Management Standards
• Managing disruption events by implementing effective recovery plans, balancing cost, customer outcomes, and compliance
• Constructing and maintaining crew pairings and rosters to ensure operational requirements are met
• Actively solving complex operational issues while working under pressure
• Communicating effectively with crew members, Operations Control, and other stakeholders
• Contributing to continuous improvement projects and identifying opportunities to improve operational practices
• Adhering to all safety and security regulations in line with the Alliance Airlines Corporate Safety Manual

What’s in it for me?

• Novated Leasing for Employees – This enables you to bundle all your car running costs into one regular ongoing tax effective payment! Get more money in your back pocket!
• Salary Packaging – Another option to get more money into your back pocket!
• Discounted Qantas Club memberships!
• Discounted tickets to REDS (QRU) Games and merchandise!
• Discounted Hotels, Tours and Cruises - Qualify for discounts on just about every type of vacation you can imagine!

Who we are looking for:

Our ideal candidate will have experience in an Operations Control Centre or related aviation environment. You’ll thrive in high-pressure situations and be skilled at managing multiple priorities. Your experience and skills will include:

• Exposure to Crew Resource Management, rostering, and industrial agreements
• Strong knowledge of Fatigue Risk Management for aircrew
• Excellent communication skills, both written and verbal
• Ability to work effectively under time pressures and conflicting priorities
• Experience in Airline Operations and Crew Management Systems (highly beneficial)
• Ability to solve complex problems quickly and efficiently while in a fast-paced environment

Does this sound like you?

If the sound of this role excites you and you have the skills, we're looking for we'd love to hear from you. Hit that Apply button and Mikaela will speak to you shortly.

At Alliance Airlines we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered.